General sales agent
FAS Cargo provides General Sales Agent (GSA) services to all airlines partners. The services include: Providing effective marketing tools, proactive sales approaches, developing new market approaches method and other personalized services upon request to increase customer awareness of airline services, developing air cargo business, and satisfying all requirements of forwarding agents.
FAS Cargo is a dedicated and dynamic organization with a team of experienced experts in air cargo industry and guarantees to provide:
- Professionally trained sales staff.
- In-depth market analysis and forecast.
- Revenue and Capacity Mangement.
- Customer management strategy.
- Competitors analysis.
FAS Cargo is committed to increase presence and grow opportunities in new potential markets for the airlines partners. Our market-specific knowledge and extensive network will help maximize volume, tonnage, aircraft operational efficiency as well as ensure long-term revenue sources. The airline's goal becomes our goal, and FAS Cargo will be the most effective Air Cargo partner for profitable business.
Marketing
FAS Cargo's sales and marketing team will ensure the execution of all necessary sales and marketing activities to introduce airline brand to targeted customers, as well as maintain awareness of the airlines brand across the market.
- Dedicated team with in-depth market knowledge.
- Set marketing goals to successfully increase sales and enhance customer loyalty.
- Use and mention airline brands and logos in communications including social media, online trade publications and industry exhibitions. FAS Cargo will implement the necessary marketing strategies to help our partern’s success.
Customer services
Our Customer services team is always ready to support all customers at any time. From booking to tracking shipment status and resolving any irregularity, FAS Cargo strives to provide high standards of customer services. We believe that the key to good customer service based on good customer relationships and knowledge, understanding, responsiveness and creative solutions to meet customers demand
- Modern reservation system.
- Track shipment status.
- 24/7 customer services.
Handling
FAS Cargo maintains close relationships with operators to ensure service quality.
From cargo handling, road transport and tracking solutions to document handling and customs clearance, FAS Cargo has a team of efficient and experienced cargo handling personnel to deliver all customers the best services.
Advise
Fierce competition, low customer loyalty and fluctuating fuel prices can make the air cargo business very difficult and challenging.
FAS Cargo has the experience and in-depth knowledge of the air cargp industry to help our airline partners to solve the most adverse challenges and maximize the value of their operating model. We deliver deep insights into sustainable competitive advantage, from strategic commercial planning, fleet, network, operations and revenue management, FAS Cargo can be your best partner to build and develop a profitable business.
Finance and Administration
FAS Cargo has a team of administrative and financial experts to manage all revenue of the air cargo business. We maintain close relationships with customers to ensure revenue management according to airline procedures.
- Monthly or weekly financial and sales reports as required.
- Charge collection service.
- Invoices are centrally managed.
- Handle complaints in a timely manner.
- Manage all financial documents.
- Meetings and performance reviews.